Effective date: October 21, 2026
This Privacy Policy explains how Clearway Tax Group, LLC (“Clearway,” “we,” “us,” or “our”) collects, uses, shares, and protects information about visitors to our website and people who contact us through it. By using this website, you agree to the practices described here.
This policy covers our website. If you become our client, we will also provide a separate privacy notice with your engagement paperwork, as federal financial privacy rules require. That notice governs how we handle the financial and tax information you give us as a client.
Information we collect
Information you give us
- Contact and inquiry forms. Your name, email address, phone number, and anything you choose to tell us about your situation.
- Consultation booking. When you schedule a consultation, our scheduling provider collects your name, email address, phone number, preferred meeting type, appointment time, and your answers to the booking questions (such as the approximate amount you owe and what is happening with your case).
- Referrals from professionals. If you are a CPA, attorney, tax preparer, bookkeeper, or other professional referring a client, your name, firm, contact information, and the description you provide.
- Communications. Information you include when you call, email, or text us.
Please do not send Social Security numbers, tax returns, IRS notices with personal details, or other sensitive financial documents through our website forms or by regular email. If you become our client, we will give you access to our secure client portal for documents.
Information collected automatically
When you visit our website, we and our service providers automatically collect certain information, including:
- your IP address and approximate location (such as city or state)
- browser type, device type, and operating system
- pages you view, links you click, and how long you stay
- the website or ad that referred you to us
- the date and time of your visit
We collect this information using cookies, pixels, tags, and similar technologies. See Cookies, analytics, and advertising below.
How we use information
We use the information we collect to:
- respond to your questions and requests
- schedule, confirm, and remind you about consultations
- evaluate whether and how we can help with your tax matter
- communicate with professionals who refer clients to us
- operate, maintain, secure, and improve our website
- understand how visitors use our website and which pages are helpful
- measure the effectiveness of our advertising and show relevant ads to people who have visited our site
- comply with legal and professional obligations, and protect our rights
Cookies, analytics, and advertising
We use the following tools on this website:
- Google Analytics and Google Tag Manager to understand how visitors use our site. Google Analytics collects information such as the pages you visit and how you arrived. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can opt out with the Google Analytics Opt-out Browser Add-on.
- Google Ads to advertise our services and measure which ads lead to inquiries. Google may show our ads to people who have previously visited our website (“remarketing”).
- Meta Pixel (Facebook and Instagram) to measure the effectiveness of our ads and show our ads to people who have visited our website.
These providers may collect information about your visits to our website and other websites over time, and may combine it with information they already have about you under their own privacy policies.
We do not send the contents of our forms, your answers about your tax situation, or any tax or financial information to advertising platforms. Our advertising tools are limited to general information about page visits and actions such as a completed booking.
Your choices about cookies and ads:
- Most browsers let you block or delete cookies in their settings. If you block cookies, some parts of the site may not work as intended.
- Manage Google ad personalization at adssettings.google.com.
- Manage Meta ad preferences in your Facebook or Instagram account settings under “Ad preferences.”
- Opt out of interest-based advertising from many companies at optout.aboutads.info and optout.networkadvertising.org.
Our website does not currently respond to “Do Not Track” browser signals.
Text messages
If you give us your mobile number and agree to receive text messages, we may text you about your inquiry, appointment confirmations and reminders, follow-ups about your consultation, and, if you become a client, updates about your case.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us at the information below.
- Consent to receive text messages is not a condition of any purchase or service.
- Mobile phone numbers and text messaging consent are not shared with third parties or affiliates for marketing purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver messages on our behalf.
More details are in the text message section of our Terms of Use.
How we share information
We do not sell your personal information. We do not rent or trade it, and we do not share your phone number or email address with others for their own marketing.
We share information only as described below:
- Service providers who help us operate our business and website, such as our website hosting provider, scheduling provider (Calendly), secure client portal (TaxDome), email provider, form-processing provider, text messaging provider, and analytics and advertising providers described above. They may use the information only to provide services to us, except as described in Cookies, analytics, and advertising.
- Tax authorities, such as the IRS or a state tax agency, but only for clients and only with the client’s written authorization.
- Other professionals, such as a tax attorney or bankruptcy attorney, if we refer you and you agree.
- Legal requirements, when required by law, subpoena, or court order, or when necessary to protect our rights, our clients, or others.
- Business transfers, if Clearway is involved in a merger, sale, or transfer of all or part of its business, subject to the same protections described here.
Federal law also places strict limits on how tax return preparers may use and disclose tax return information. We follow those limits.
How we protect information
As tax professionals, we are required by federal rules to safeguard the information entrusted to us, and we maintain a written information security plan. Our safeguards include restricting access to people who need it, using secure systems for client documents, using strong passwords and multi-factor authentication on accounts that hold client information, and keeping our systems updated.
No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security. If we learn of a security incident affecting your personal information, we will notify you as required by law.
How long we keep information
We keep information only as long as needed for the purposes described in this policy, and as long as required by law and the professional rules that govern tax practitioners. When information is no longer needed, we delete or securely destroy it.
Your choices and rights
You may ask us to:
- tell you what personal information we have about you
- correct information that is inaccurate
- delete information we hold about you, unless we are required to keep it by law or professional rules
- stop sending you text messages or emails (you can also reply STOP to texts or use the unsubscribe link in emails)
To make a request, email info@clearwaytax.com. We may need to verify your identity before acting on a request. Depending on where you live, you may have additional rights under your state’s privacy laws, and we will honor those rights as required.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
Links to other websites
Our website may link to other websites, such as IRS.gov. We are not responsible for the privacy practices of those websites. Review their privacy policies before providing information.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date above. Changes take effect when posted.
Contact us
Clearway Tax Group, LLC Email: info@clearwaytax.com Phone: (501) 209-7393 Mailing address: P.O. Box 916, Bryant, AR 72089