Serving clients in all 50 states · Based in Central Arkansas (501) 209-7393
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IRS & State Tax Resolution · All 50 States

Behind with the IRS? Get someone in your corner who knows the law.

The number on that letter is the IRS's opening position, not a verdict. You deserve to know what you actually owe before you pay a dime, and to have someone fight for every dollar the law lets you keep. That's what we do. Once you hire us, the IRS goes through us, not you. We know the law, we know their playbook, and we know exactly how to deal with them.

Talk directly, by phone or video, to the people who will work your case. No salespeople, no call centers.
Levy, garnishment, or final notice? Call us before you call the IRS.(501) 209-7393
Book My Free Consultation → Get a Letter Explained, Free

Private · Confidential · No judgment · Based in Central Arkansas

Katrina Gangluff

Free 1-Hour Consultation

Katrina Gangluff
⏱ 1 hour · 📞 Phone or 🎥 video

No judgment, no sales pitch, and we'll never ask you for money on this call. Just tell us what's going on, and we'll tell you straight how we can help. If you want to hire us after that, great. If not, no hard feelings.

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Federally licensed to represent you before the IRS Certified Tax Resolution Specialist · NTPI Fellow Located in Bryant, Arkansas, serving clients nationwide
We get it

We know what it's like to dread the mailbox.

Nobody plans to owe the IRS. Usually something happened: a job loss, a divorce, a business that hit a rough patch, a health scare. You fell behind, the letters started, and each one was scarier than the last. Maybe you haven't told anyone. Maybe you've been hoping it would just go away.

  • There's a stack of unopened envelopes in a drawer somewhere.
  • You lie awake running numbers that don't add up.
  • You've wondered what happens if they take your paycheck.
  • The number on the letter doesn't look right, but you don't know how to fight it.
  • You're embarrassed, and you're not sure who you can trust.

Here's the truth: this is fixable. But it gets harder the longer it waits.

"The number on an IRS letter is where the conversation starts, not where it ends. Our first job is finding out what you actually owe. Our second is resolving whatever is left on the best terms the law allows, in writing, so the IRS is out of your life for good." Katrina Gangluff

The IRS has trained collectors, a rulebook thousands of pages long, and the power to take your money without a court order. It also makes mistakes, files returns on your behalf that guess high, and stacks penalties on top. You deserve someone on your side who knows that rulebook just as well, and who starts by questioning the number instead of accepting it.

That's the difference between a firm that sets up payment plans and a firm that represents you. We don't open with "how are you going to pay this?" We open with "is this even right?" And when the IRS gives us its first answer, we don't treat it as the last one.

Why representation matters

You'd never go to court without an attorney. So why face the IRS without representation?

On your own, you're negotiating against people who do this all day. They know the rules. Most taxpayers don't. And everything you say and every form you sign can be used to collect from you. Good people make expensive mistakes here every day, not because they're careless, but because nobody told them how the game works.

Taking the IRS's number as factWhen you don't file, the IRS files for you, with no deductions, no credits, and penalties on top. People pay for years on balances they never owed.
Agreeing to a payment you can't affordIt sounds responsible on the phone. Three months later it defaults, and the levies start again.
Volunteering the wrong informationFinancial details shared casually can point the IRS straight to the accounts it can collect from.
Missing an appeal deadlineSome of your strongest rights expire in 30 days, and the IRS won't remind you.
Signing something that gives the IRS more timeCertain forms extend how long the IRS has to collect from you, sometimes by years.
When we represent you

The IRS deals with us, and we don't just take their word for it.

With a signed Power of Attorney on file, we're your authorized representatives before the IRS. That changes the conversation.

  • They call us, not youNo more surprise calls or explaining your finances on the spot.
  • We work from their own rulebookThe same procedures and collection standards the IRS uses, so we know what they can ask for and what they can't.
  • We protect your rights, on timeAppeals, Collection Due Process hearings, and your right to petition the Tax Court. We know which ones apply to you, and we use them before the deadlines pass, not after.
  • We challenge the number firstWrong assessments, substitute returns, and penalties get questioned before anyone talks about paying.
  • We push backWhen the IRS asks for more than the rules allow, we don't just go along with it.
The clock is running

Got a final notice? Let's talk before your 30 days run out.

A Final Notice of Intent to Levy gives you 30 days to request a hearing. That hearing is one of the strongest protections you have, and the sooner we're involved, the more leverage we have to use it.

Days 1–10

Every option is open

The best time to call. There's room to protect your rights and plan the right move.

Days 11–20

Still time, but less

Very workable, but every day spent waiting is a day we can't spend preparing.

Days 21–30

The last window

After day 30, your strongest hearing rights shrink and our options narrow.

Day 31+

The levy can hit

Wages, bank accounts, even part of Social Security. We can still fight it, but it's harder.

If that letter's on your counter right now, call today. Not next week.

Call (501) 209-7393 Book a Free Consultation
Who you'll be working with

Hi, we're Katrina and Phillip.

We've run our own business here in Saline County, Arkansas, for more than 20 years, so we know what a tax notice feels like from the owner's chair. Katrina spent 13 years inside a government agency helping families get through a system that doesn't explain itself. Phillip has spent the last six years doing IRS resolution work, and too often that meant meeting people after they'd waited too long, after a national company had taken their money and disappeared, or after someone had put them on a payment plan for a balance nobody ever questioned.

We started Clearway Tax Group because we knew it could be done better: a small firm with a federally licensed representative on every case, where the person who answers the phone is the person who knows your case, and where nobody treats the IRS's number as the final word. We're a husband-and-wife team, and our name is on the door. We take that personally.

We'll always tell you like it is. If you don't need us, we'll say so. If an option isn't going to work, you'll hear it from us before you pay for it, not after.
Phillip Gangluff, EA

Phillip Gangluff, EA

Co-Founder · Enrolled Agent · Certified Tax Resolution Specialist · NTPI Fellow

Phillip is a tax accountant who has spent the last six years on one kind of work: resolving IRS problems for individuals and small business owners. He's federally licensed to represent taxpayers before the IRS, a Certified Tax Resolution Specialist through the American Society of Tax Problem Solvers, and a Fellow of the National Tax Practice Institute, the advanced training program for IRS representation. He's also run his own business for more than 20 years, so he's read IRS letters from the owner's side of the desk. He's the one who goes through every line of your IRS file, finds where the IRS got it wrong, and builds the plan.

Katrina Gangluff

Katrina Gangluff

Co-Founder · Case Manager

Katrina is the person you'll talk to first, and the one who keeps you in the loop until your case is closed. Before Clearway, she spent 13 years as a family services supervisor with the Arkansas Department of Human Services, guiding families through Medicaid, SNAP, and TEA: deadlines, paperwork, and rules written by people who never had to live by them. She learned there that most people in a hard spot don't need a lecture. They need someone who will listen, explain what's actually going on, and then handle it. She and Phillip have also owned and run their own business for more than 20 years. As your case manager, she makes sure nothing slips through the cracks and that you always know where your case stands.

Licensedto represent you before the IRS
CTRSCertified Tax Resolution Specialist
NTPIFellow, National Tax Practice Institute
20+ yrsas business owners
13 yrsin public service
AR

Based in Central Arkansas. Working for people in all 50 states.

Our office is in Central Arkansas, but almost everything we do for you happens by phone, video, and secure document sharing, so where you live doesn't matter. Wherever you are, you get the same two people, the same attention, and the same straight answers. And if you're local and would rather meet face to face, we can arrange that too. See how we help people in Central Arkansas →

How it works

Three steps. You'll know the cost of each one before it starts.

Nobody can honestly tell you what your whole case will cost on the first call, because nobody knows yet what the IRS has on file or which solution you'll qualify for. So we work one step at a time, with a flat fee you know before each step begins.

Step 1

We listen

Free
1 hour · phone or video

Tell us what's going on. We'll look at what you've got, tell you honestly whether we can help, and walk you through the options that might fit and what each typically costs. Before we hang up, you'll know the exact flat fee for your investigation.

You leave knowing where you stand, and what Step 2 costs.
Step 2 · Investigation

We step in and find out what you actually owe

One flat fee
Quoted at your consultation. Covers the whole investigation. No hidden charges.
  • Power of Attorney filed, so the IRS deals with us from day one
  • Collection holds requested, and levy and garnishment releases pursued right away
  • Every year of your IRS records pulled and read, line by line
  • Every balance checked: substitute returns, bad assessments, and penalties that shouldn't be there
  • Every notice explained and every deadline identified
  • Your finances measured against the IRS's own standards
  • A written plan: what you really owe, which solution or combination gets you the best outcome, and the exact cost of Step 3
The plan is yours to keep, even if you stop here.
Step 3 · Resolution

We fight it until it's resolved in writing

One flat fee
Quoted in your written plan. One fee covers everything the plan calls for, including any back returns or bookkeeping needed to get there.
  • Wrong balances and penalties disputed, through hearings, appeals, and a Tax Court petition if that's what it takes to protect your rights
  • The solution your plan calls for pursued and negotiated: Offer in Compromise, partial-pay plan, hardship status, innocent spouse relief, penalty relief, or a combination
  • Every return, form, and financial statement the plan needs prepared and filed, federal and state
Your IRS problem resolved, for the price you agreed to. Nothing more.

Why we don't quote one big number up front

Some companies quote a full price before they've seen a single IRS record. That number is a guess. Either it's padded to cover the worst case, so you overpay, or it's low to win the sale and the "additional fees" show up later.

What you can count on from us

Every fee is flat, in writing, and never a percentage of what you owe. You decide after each step, with no pressure either way. And from the first call to the last letter, you only ever deal with us. No salespeople, no commissions, and calls returned within one business day.

Start With Step 1, Free →
What's possible

You probably have more options than you think.

The first question is always whether you owe what the IRS says you owe. Only after that does it make sense to talk about how to settle, pause, or pay what's actually left. Most people have never heard of half of these, and the IRS isn't going to volunteer them.

First

Challenging What You Owe

If the IRS filed returns for you, assessed you after an audit you never fought, or piled on penalties, the balance on your letter may be wrong. Filing the real returns, requesting audit reconsideration, and disputing penalties can shrink it, sometimes dramatically, before any payment is on the table.

Learn more →
01

Offer in Compromise

Settling for less than the full balance when your finances qualify. It's a strict program, and we'll tell you honestly whether you're a real candidate.

Learn more →
02

Installment Agreement

When a balance is real, a monthly payment set on your actual numbers, not the IRS's first demand, that keeps levies and garnishments away.

Learn more →
03

Partial Pay Installment Agreement

A payment plan where the IRS collects less than the full balance over time, and the rest expires. Often overlooked, and often better than an offer.

Learn more →
04

Currently Not Collectible

If you truly can't pay right now, the IRS can pause collections while you get back on your feet, and the clock on the debt keeps running.

Learn more →
05

Penalty Abatement

Penalties can be removed for a clean history or for reasonable cause, and on an old balance that can be a third of the total.

Learn more →
06

Innocent Spouse Relief

If the debt came from a spouse's or ex-spouse's income or mistakes, you may not be responsible for it at all.

Learn more →
07

Unfiled Back Tax Return Preparation

Years behind? The IRS may have already filed for you and guessed high. We prepare the real returns, which often cuts the balance and is required before most other options open up.

Learn more →
08

Appeals & Tax Court Petitions

When the IRS gets it wrong and won't budge, we take it to Appeals and, when it's what protects you, file the petition that preserves your day in Tax Court.

Learn more →
09

Bankruptcy & Tax Debt

Some older income tax debt can be discharged in bankruptcy. We'll tell you if yours qualifies and work alongside your bankruptcy attorney.

Learn more →

Owe your state too?

We handle state tax debt alongside your IRS case: back income tax, sales and use tax, and withholding tax, plus state liens, garnishments, and levies. We work with state agencies across the country, including the Arkansas Department of Finance and Administration (DFA).

Learn more about Arkansas DFA tax debt →
Know what you're up against

Which letter is sitting on your kitchen table?

IRS collection follows the same sequence every time. The further along you are, the fewer options you have left, and the more it matters to have someone in your corner.

CP14
First notice

You have a balance due. Penalties and interest are already adding up.

CP501/503
Reminders

More reminders. You still have every option, so this is a great time to call.

CP504
Intent to levy

The IRS can take your state refund and start lining up a levy.

LT11 / 1058
Final notice

You have 30 days to request a hearing before they can take wages and bank funds.

668-W / A
Levy issued

Your paycheck or bank account is being taken. Call us today.

Not sure which one you have? Send us a photo →
Before you hire anyone

How we're different from the companies on TV

A lot of people call one of the big national "tax relief" companies first. Here's what that usually looks like, and what you get here instead.

The national "tax relief" companies

  • A salesperson on commission, pushing to close on the first call
  • Big promises before anyone had looked at their IRS records
  • Thousands paid up front, and then silence
  • A different case manager every time they called
  • A payment plan on whatever the IRS claimed, no questions asked

Clearway Tax Group

  • Your first call is with the people who'll actually work your case
  • The honest truth about your options, based on your actual IRS records
  • Flat fees in writing, one step at a time
  • The same two people, Phillip & Katrina, from the first call to the last letter
  • The IRS's number gets questioned before anyone talks about paying it
Book My Free Consultation →
Not ready to talk yet?

Got a confusing letter from the IRS? Send us a picture.

IRS letters are written in a language nobody actually speaks. Send us a photo, and we'll tell you in plain English what it means and what, if anything, you need to do next. It's free, and there's no catch.

  1. Black out your personal info.Go ahead and cover your Social Security number, account numbers, and anything else you'd rather keep private. We don't need them to explain the letter.
    ✓ Totally fine to do
  2. Snap a photo or scan it.A clear phone picture is all we need. Multiple pages are fine.
  3. Tell us how to reach you.Call, email, or text, whatever's easiest for you.
Free · Confidential

Send us your letter

How should we get back to you?

We'll get back to you within one business day.

Straight answers

What people ask us first

The IRS says I owe a lot more than I think I do. Is that normal?

More than you'd expect. If you didn't file, the IRS files a substitute return for you using only the income it knows about, with no deductions, no credits, and penalties and interest on top. Audits you didn't respond to work the same way. The number on your letter is the IRS's opening position, not a verdict, and challenging it is the first thing we look at in every case.

Do I need a tax attorney?

Probably not, and if you do, we'll tell you. Phillip holds the federal license to represent taxpayers before the IRS, the same representation rights an attorney or CPA has for these cases. The license is called "Enrolled Agent," which confuses people, so to be clear: we don't work for the IRS. We work for you, against the IRS. Collection problems like yours are the only work we do. If your situation involves a criminal investigation or tax court, we'll say so up front and point you to a tax attorney we trust.

Can you stop a wage garnishment or bank levy?

Often, yes. Once we represent you, we can push for a levy release and a hold on collections while we work toward a resolution. How fast depends on your situation and the IRS, which is why we always say: call sooner rather than later.

Will I have to talk to the IRS?

Once our Power of Attorney is on file, the IRS contacts us about your case, and so does your state tax agency. In the rare situations where the IRS might still reach out to you directly, we'll tell you ahead of time.

Can you guarantee I'll settle for less than I owe?

No, and honestly, run from anyone who does. The IRS decides whether to accept an offer based on your income, expenses, and assets. What we can promise is everything that's in our control: the truth up front, flat fees in writing, and a written plan before you commit to more.

How much does it cost?

The one-hour consultation is free, and by the end of it we'll tell you the flat fee for your investigation. Once the investigation shows which solution fits you, we quote the resolution as one flat fee in writing before any work begins. We'll also walk you through what each possible solution typically costs during your consultation, so you know the range going in. See how it works →

Do we ever need to meet in person?

Almost never. Nearly all of our clients handle everything by phone, video, and secure document upload, and the IRS doesn't care where you or we sit. If you're in Central Arkansas and would feel better meeting face to face, just say so and we'll arrange it.

Do you handle state tax debt?

Yes. We resolve state tax debt alongside IRS cases for people across the country. For our Arkansas clients, that includes the Department of Finance and Administration (DFA): back income tax, sales tax, withholding tax, Certificates of Indebtedness, and DFA garnishments and levies.

I haven't filed in years. Am I in serious trouble?

Take a breath. For most people, unfiled returns are a civil problem, not a criminal one, especially when you come forward before the IRS comes to you. Getting caught up the right way is the first step, and we'll walk you through it.

Picture a few months from now

You open the mail without your stomach dropping.

The IRS calls us, not you. The balance has been fought down to what you actually owe, if anything, and whatever's left has a plan in writing built on your real numbers. And you've stopped carrying this alone. That's what we're working toward, starting with one free conversation.

(501) 209-7393
Book My Free Consultation → Get a Letter Explained, Free

Private · Confidential · No obligation

Real people, wherever you are

Talk with us however you're most comfortable.

Most tax relief companies are just a 1-800 number. We're two real people you can call on your lunch break or see on video from your kitchen table. We're based in Central Arkansas and work with clients in every state, and if you're local and want to meet face to face, we'll arrange it.

LocationCentral Arkansas
Serving all 50 states
HoursMon–Fri 8am–6pm
Saturday by appointment
Phone(501) 209-7393
Emailinfo@clearwaytax.com
Free · 1 hour

Two easy ways to talk with Katrina

Pick whichever is easiest. It's a conversation, not a sales call.

  • 📞
    Phone callPick a time and we'll call you. Nothing to download, nowhere to go.
  • 🎥
    Video meetingSee who you're talking to, from anywhere in the country.
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Or call now: (501) 209-7393

Talk to Katrina: (501) 209-7393